RINESSA encourages clients to make their purchases either through our official website, rinessa.com, or via a carefully selected number of authorised retailers, both online and offline. A regularly updated list of these retailers will be available on our website to ensure the authenticity of our products. We will keep you informed once our first flagship store opens in India later this year.

RINESSA publishes its collections in the THE LOOK BOOK section of our website, rinessa.com. You may also contact RINESSA Client Care via our website, by email at clientcare@rinessa.com, or on WhatsApp at +91 92204 63338, Monday to Friday, between 9 am and 6 pm. (IST).

We strive to ensure that the colours of our products are displayed as accurately as possible on our website. However, please note that the actual colour of the product may vary slightly due to differences in screen resolution, device settings, and lighting conditions during photography. While we take great care to represent each item faithfully, a perfect colour match cannot be guaranteed across all devices.

RINESSA has conducted a thorough study of our fabrics, considering elements such as construction, moisture sensitivity, heat sensitivity, and more. We kindly invite you to refer to the Care and Services section on our website for comprehensive guidance. Each RINESSA garment is crafted exclusively from premium fabrics and materials, featuring intricate, luxurious embellishments. To preserve the longevity of your piece, we recommend storing it in a cool, dry place. Dry cleaning is advised. Please also refer to the care label on your garment for specific cleaning instructions

Please contact RINESSA Client Care by Client Care via our website, by email at clientcare@rinessa.com, or on WhatsApp at +91 92204 63338, Monday to Friday, between 9 am and 6 pm. (IST), so that we can assist you in your search. You can also contact us online.